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Dear Sir or Madam

i sent a very valuable package on 09.07 with Hermes Logistik Austria!

. Inside my package there were really important things! In hermes page i follow my package and they said me that it has been delivered on 29.07.The problem happened (which i cant even believe) cause we gave a wrong adress.My friend lives there for 20years and i even sent the GPS and google maps to you. Still you couldnt find the adress? Really? Then why you even didnt call him to talk to him? I called all hotlines they didnt even really help!

His birthday ist already passed! My packet is somewhere since 3 4 weeks! Who will pay me back this time and the value of things i sent! Please dont send me anymore useless emails like where i can see where my package is. Where is it! In hermes page it says it is delievered. He wasnt even at home. Who took then our package? And here on mondial relay it says they send it back to me?

How do you write in internet that it will be delivered in 2 or 5 days! It has been a month!

and my package is missing and the things are probably got smelly and out of order on the way! pls finally help me!