GLS Austria (innsbruck)
Extremely rude and unprofessional
i've been waiting for an express delivery (pretty expensive actually) for more than a week now and, although the pack is 15 km from my place, they somehow don't manage to deliver it even if I've been home for two whole days in a row. Unprofessional and unhelpful client service.
27.01.2020 | 12:57
Abteilung: Social Media
basically, the driver may deliver the package to a ParcelShop at a maximum distance of 15 km. The driver does not choose the ParcelShop himself, but is assigned it. Please send us your package number and delivery address at paketinfogls-austria. com so that we can take a closer look.