Aegean Airlines (Athen)
Automatic booking - no cancellation in between 24 hours
Bestell-/Kundennummer: N4XEQZ
Worst customer service ever - automatic booking from Aegean - no cancellation in between 24 hours after contact with customer service.
I looked for a flight with AEGEAN on Sunday in Internet to see all the hidden costs but I didn't book it.
On Monday I got an E-Mail from Aegean Air and I saw that the flight was booked. How can such a thing happen? I never clicked the button book it.
I directly contacted AEGEAN on Monday via phone to cancel the flight (no 24 hours after the ticket was issued). The answer: "We can't help you on phone. Please write an E-Mail to AEGEAN". I did it. I got an automatic answer that the real answer will come in between the next 10 days! The dates at the tickets are for the 8th of April, now it’s 30th of March. Today is Wednesday, no answer from Aegean. Worse customer service I ever had.